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Frequently Asked Questions

Reality Check, Before You Grab a Wrench...

Installing a smart toilet is not a simple swap. It takes coordinated plumbing, electrical work, and precise network setup that most homeowners and many single trade pros are not trained for. DIY attempts can lead to leaks, electrical issues, and voided warranties. Plus, hiring separate trades means juggling their schedules and hoping they have real experience with smart toilets. These toilets also cost significantly more than a standard home improvement store model, and many plumbers avoid them because if something breaks during installation, they feel the liability falls on them to cover the loss. Then there is the WiFi setup for app controls, personalized settings, and automated cleaning cycles, which can require an AV specialist depending on your home.

Smart Thrones makes the process easy and handles everything for you. The right experts, in the right order, with speed and precision, so your upgrade is seamless, safe, and done correctly the first time, with all the liability resting on us, not you.

Yes. Smart Thrones focuses solely on smart toilet installations, ensuring every upgrade is handled with expert‑level care and precision. (Sorry, No gadgets, no clip‑ons, no “I found this online for $20” attachments — just real smart toilets, installed the right way.)

Yep. Smart toilets need power. If your bathroom doesn’t have a GFCI outlet nearby, our electricians can make it happen.

Plan for 2–4 hours. Good things take time — especially the throne you’ll be bragging about.

Absolutely. We’ll take it out, haul it away, and never speak of it again.

Of course. We only work with pros who actually know what they’re doing — not your cousin who “once fixed a sink.”

We cover all of New Jersey, plus parts of PA and NY along the NJ border. If you can smell Jersey pizza from your house, you’re probably in our zone.

Totally. Pick your favorite model, or ask us for recommendations if you want the inside scoop.

Yes — because everyone deserves a luxury throne without the luxury‑level stress.

Our pros will check your plumbing and electrical setup and tell you exactly what’s needed. No surprises, no “uh‑ohs.”

While we can not promise a next day install, availability will be confirmed in 24 hours and we'll schedule a day as close to the desired date as possible.

Professional install, old‑toilet removal, testing, cleanup, and a quick tutorial so you don’t accidentally activate the dryer on your cat.

Not much. A few simple cleanings or filter swaps depending on your model. We’ll show you the basics.

If it’s install‑related, we’ll come back and fix it. No ghosting, no excuses.

Nope — most are more efficient than traditional toilets. Your utility bill won’t freak out.

Absolutely. Older homes may need electrical upgrades, but our pros handle that too.

Your smart toilet comes with a manufacturer warranty, and our installation is backed by our service guarantee.

Yes — you can book your 15‑minute video consult online. It only takes a few seconds, and helps us see your bathroom setup before installation, without the need for an in-person estimate.

During the 15‑minute video consult, we'd love to see:
• The current bathroom layout
• The existing toilet
• The fuse box / electrical panel
• The outlet situation (or lack of one)

Yes — someone 18+ needs to be there to let the installer in and approve the final setup.

We do. If you’re renovating or outfitting multiple units, we’re your people.